Thank you for your partnership in helping keep the Class I Railroads Safe and Secure!

Important eRailSafe Information

How To Log In:

To log into the eRailSafe system, you will use the email address and password you entered when you subscribed. If you need assistance, please contact [email protected].

Cost of eRailSafe:

The cost per employee is $70. This includes a background check, awareness training and testing, and a badge. Renewals must occur every 2 years to stay compliant.

Important notes on processing applicants:

Confirm that a credit card is on file in your company account. Otherwise, you will not be able to process applicants through eRailSafe.

• Before initiating a background check, complete and save a consent form from every applicant.
• Please ensure you are entering the applicant’s full legal name. If you change a search identifier (name, birth date, or SSN) on an applicant, you will be charged an additional $52.00 to rerun the report.
• If you receive a Social Security Number (SSN) discrepancy email or notification, please follow the instructions in the notification on your “Required Tasks”.
• You can find notifications regarding your eRailSafe applicants in the “Required Tasks” list.
• For applicants that have not been in the U.S. for at least 7 years, please email [email protected].
• Please call our dedicated support service at 1-800-560-6435 or email [email protected] if you have any questions regarding your account.

Are you an applicant looking for training and testing? Please click here.